End of Life Care

Why is End of Life Care important?

Over ten thousand people die in South West London each year, leaving on average 9 people each bereaved. End of Life Care (EOLC) is defined as care for those identified to be within the last 12 months of life as well as support for their family, friends and carers.

Each person is affected by death and dying at some point in their lives, and ensuring excellent care and support for those that need it is crucial. Through various programmes across South West London, we support people by early identification, assessment and treatment of pain and other distressing symptoms, while integrating the psychological, social and spiritual aspects of the person’s care as well as supporting those left bereaved.


The End of Life Care Programme

The End of Life Care programme works to improve end of life care services by implementing the End of Life Care Ambitions Framework in South West London.

The Ambitions Framework 2021 – 2026  aims to ensure people living with advanced, progressive and life-limiting illness have the best possible experience of care throughout their remaining life and in death, and that those who are caring and bereaved are supported. This is achieved by ensuring:

Some of the building blocks that support these ambitions are:

End of Life Care Workstreams

Find out more about South West London’s key End of Life Care workstreams and their planned outcomes below.

Compassionate Communities

  • A population-based approach to EOLC and bereavement.
  • Increased identification of bereaved people and increased acknowledgement / sign-posting to bereavement support services

Planned and Unplanned Care

  • An increased identification of the number of people who have a palliative care needs, and a reduction in variation across South-West London

Digital Innovations 

  • The use of digital innovation to amplify the voices of caregivers, patients, and staff
  • The care planning service, previously provided by Coordinate My Care, is being replaced in London by the Urgent Care Plan. 

Workforce (page coming soon)

  • 100% of provider organisations have completed quality assurance processes to enable staff confidence and competence in documenting Advance Care Planning and DNACPR